Careers at Benz Compressed Air Systems Inc | Service Technician

Benz continues to expand its presence in Southern California and Mexico. With this continued expansion comes the need for qualified individuals to fill a variety of positions within our company. We have offices in Los Angeles, Orange County, the Inland Empire and San Diego.

If you have an interest in becoming a part of our dynamic team, please review the following positions that are available. We'll look forward to hearing from you.

• Careers at Benz
• Air Systems Consultant
• Branch Customer Service Representative
• Service Technician

Career Position - Service Technician in Southern California

Primary Job Objectives

1. Represents Benz CAS to existing customers and future prospects as a professional organization with a desire to provide the value of top quality products and exceptional after-the-sale support.
2. Repairs and maintains customer machinery and mechanical equipment such as air compressors, vacuum pumps, motors, and related equipment.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

1. Travels to and from customer location(s) to perform work.
2. Lifts and loads equipment and materials onto company vehicles. Also unloads and lowers equipment and materials off of company vehicles.
3. Observes mechanical devices in operation and listens to their sounds to locate causes of trouble.
4. Dismantles devices to gain access to and remove defective parts.
5. Examines form and texture of parts to detect imperfections.
6. Inspects used parts to determine changes in dimensional requirements.
7. Adjusts functional parts of devices and control instruments.
8. Repairs or replaces defective parts.
9. Installs special functional and structural parts in devices.
10. Lubricates and cleans parts.
11. Starts devices to test their performance.
12. Sets up and operates lathe, drill press, grinder, and other metalworking tools to make and / or repair parts (Level II & III only).
13. Repairs electrical equipment.
14. Performs preventive, predictive, and routine maintenance procedures.
15. Troubleshoots and identifies malfunctioning or inoperative equipment.
16. Identifies problems by using electronic testing equipment.

Supervisory Responsibilities
This job has no supervisory responsibilities.

Competencies

To perform the job successfully, a Service Technician should demonstrate the following competencies:

Analytical
Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data.

Design
Generates creative solutions; Demonstrates attention to detail.

Problem Solving
Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

Technical Skills
Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

Customer Service
Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.

Interpersonal Skills
Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.

Oral Communication
Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Participates in meetings.

Written Communication
Writes clearly and informatively; Edits work for spelling and grammar; Presents numerical data effectively; Able to read and interpret written information.

Teamwork
Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.

Diversity
Shows respect and sensitivity for cultural differences; Promotes a harassment-free environment.

Ethics
Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

Organizational Support
Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values.

Judgment
Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

Motivation
Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.

Planning/Organizing
Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.

Professionalism
Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

Quality
Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

Quantity
Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.

Safety and Security
Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.

Adaptability
Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

Attendance/Punctuality
Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

Dependability
Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.

Initiative
Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.

Innovation
Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.

Qualifications

To perform this job successfully, a Service Technician must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• Level 1: High School Diploma or General Education Degree (GED); or 0-3 years related experience and/or training; or equivalent combination of education and experience.
• Level II: Associates Degree or equivalent from 2-year College or Technical School; or 3-5 years related experience and/or training; or equivalent combination of education and experience.
• Level III: Associates Degree or equivalent from 2-year College or Technical School; or at least 5 years related experience and/or training; or equivalent combination of education and experience.

Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Computer Skills
Knowledge of Word Processing software.

Certificates, Licenses, Registrations

1. Valid California driver's license
2. Valid FM3
3. Valid Passport

Other Qualifications

1. Willingness to work overtime when necessary.
2. Occasional travel requiring overnight stay.
3. Reachable during working hours and when on call.
4. Neat and orderly work area(s), assigned company vehicle, attire and personal hygiene.
5. Speak Spanish fluently (not mandatory, but beneficial).

Physical Demands

The physical demands described here are representative of those that must be met by a Service Technician to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the Service Technician is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The Service Technician is occasionally required to climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The Service Technician must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those a Service Technician encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the Service Technician is frequently exposed to moving mechanical parts; outside weather conditions and vibration. The Service Technician is occasionally exposed to wet and/or humid conditions; high, precarious places; fumes or airborne particles; extreme cold; extreme heat and risk of electrical shock. The noise level in the work environment is usually loud.

About Benz Compressed Air Systems, Inc.

We are a distributor of compressed air and vacuum pump systems who provides sales, parts and service to our customers. Our main goal is customer service, as stated below in our Mission Statement.

Mission Statement

To provide our customers with exceptional service, and also make available to them the finest offering of air compressors, vacuum pumps and related products. These factors will assure sufficient profit to fund the growth, improvement and continuity of the business. We will treat everyone with whom we deal in an honest, forthright, and Christian manner.

You have potential with Benz Compressed Air Systems, Inc.

Our service technicians are allowed to work many overtime hours. Of course the workload varies, but on average many technicians can expect to work 6-10 overtime hours each week. Overtime is paid at 1½ times your regular rate... so that adds big dollars to your overall wage.

Benefits

1. Medical and Dental Insurance: you will be eligible for these the first of the month after 90 days from your hire date. After 90 days you are eligible for more benefits.
2. Paid time off for 7 holidays per year.
3. Vacation Pay: 2 weeks per year after your first year and after 10 years of service, you'll receive 3 weeks of vacation per year.
4. 401(k) Plan.
5. Mobile phone.
6. Laptop computer.
7. Company vehicle.
8. A small company quality work environment.

Interested in becoming a part of our team?

If you are interested in joining our team we would like to hear from you. Please send your application or resume to:

Benz Compressed Air Systems Inc
Attention: Service Manager
PO Box 729
Montebello CA 90640-0729

or, via email to: servicemanagerbenzcas.com

Benz CAS is an equal opportunity employer.

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Last modified: 2008-03-03T12:23:44-0800