Careers at Benz Compressed Air Systems Inc | Branch CSR

Benz continues to expand its presence in Southern California and Mexico. With this continued expansion comes the need for qualified individuals to fill a variety of positions within our company. We have offices in Los Angeles, Orange County, the Inland Empire and San Diego.

If you have an interest in becoming a part of our dynamic team, please review the following positions that are available. We'll look forward to hearing from you.

• Careers at Benz
• Air Systems Consultant
• Branch Customer Service Representative
• Service Technician

Career Position - Branch Customer Service Representative

Primary Job Objective

1. To facilitate customer orders and inquiries for replacements parts on equipment represented by the Company as well as other items and manufacturers.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Sales Related

1. In addition to parts sales, continually looks for new ways to increase units and service sales.
2. Assures that all leads are properly followed up on and reported in a timely manner. Develops and maintains a good working relationship with customers. This includes visitation and delivering of items as required.
3. Ascertains make, model, serial number and type of part(s) needed.
4. Receives payment or obtains credit authorization.
5. Wraps or bags merchandise for customer.
6. Advises customer on substitution or modification of part when replacement is not available.
7. Examines returned part to determine if defective, and exchanges part or refunds money.
8. Receives and fills telephone, facsimile, and email orders for parts.

Shipping

1. Assures that items to be shipped are properly weighed (if required), boxed or crated. Affixes packing slip and generates bill of lading as required.
2. Responsible for operation of UPS register machine.
3. Compares packing slips and bills of lading to merchandise to assure proper items and quantities are being shipped.
4. Maintains the inventory control system when items are received.

Receiving

1. Checks all incoming shipments for damage, and verifies merchandise against the packing slip and purchase order. Notes all freight damage and discrepancies on carrier's paperwork and packing slip.
2. Date stamps packing slips and freight bills.
3. Verifies serial numbers (where applicable).
4. Promptly transfers received items to their proper location. Notifies purchasing as to where "hold" items are located so they can be properly accounted for in the inventory control system.

Inventory Control

1. Purchases stock inventory items as directed by the Parts Manager.
2. Reviews inventory for overage/shortage discrepancies on a perpetual basis.
3. Assists in processing service department requisitions for supply and return of parts for work orders.
4. Marks and stores parts in stock area according to prearranged system.

Housekeeping

1. Maintains a clean, orderly warehouse:
   • Warehouse space is utilized in the best way.
   • Staging area of incoming and out-going shipments is kept as clear as possible.
   • Warehouse is kept clean and free from debris, having been swept frequently.
2. Keeps Parts Storage Room in order:
   • Parts are located in their proper bins and shelves.
   • Parts are kept properly covered or wrapped in appropriate material for long term preservation.
   • Clean oil spots on concrete floors in building.

Administration

1. Assists in taking accurate physical inventories as required.
2. Provides regular and timely communications, both verbally and in writing, to the Parts Manager, keeping him/her informed of unresolved problems or progress on specific projects as required.
3. Follows established company policies and procedures.
4. Performs other duties as assigned by the Parts Manager.

Safety

1. Performs job in accordance with the company's injury prevention program.

Supervisory Responsibilities

This job has no supervisory responsibilities. However, self discipline is required.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands
The physical demands described here are representative of those that must be met by a Benz CAS Company Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the Benz CAS Company Member is regularly required to talk or hear. The Benz CAS Company Member is frequently required to stand; sit; use hands to finger, handle, or feel and reach with hands and arms. The Benz CAS Company Member is occasionally required to walk; climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The Benz CAS Company Member must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment
The work environment characteristics described here are representative of those a Benz CAS Company Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the Benz CAS Company Member is occasionally exposed to outside weather conditions; risk of electrical shock and vibration. The noise level in the work environment is usually quiet. The Benz CAS Company Member must be willing and able to work alone as necessary.

About Benz Compressed Air Systems

We are a distributor of compressed air and vacuum pump systems who provides sales, parts and service to our customers. Our main goal is customer service, as stated below in our Mission Statement.

Mission Statement
To provide our customers with exceptional service, and also make available to them the finest offering of air compressors, vacuum pumps and related products. These factors will assure sufficient profit to fund the growth, improvement and continuity of the business. We will treat everyone with whom we deal in an honest, forthright, and Christian manner.

Benefits

1. Medical and Dental Insurance: you will be eligible for these the first of the month after 90 days from your hire date. After 90 days you are eligible for more benefits.
2. Paid time off for 7 holidays per year.
3. Vacation Pay: 2 weeks per year after your first year and after 10 years of service, you'll receive 3 weeks of vacation per year.
4. 401(k) Plan.
5. A small company quality work environment.

Interested in becoming a part of our team?
If you are interested in joining our team we would like to hear from you. Please send your application or resume to:

Benz Compressed Air Systems Inc
Attention: Parts Manager
PO Box 729
Montebello CA 90640-0729

or, via email to: partsmanagerbenzcas.com

Benz CAS is an equal opportunity employer.

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Last modified: 2008-03-03T12:23:43-0800